Geek Squad

Geek Squad ico

(59)

Computer Repair Store

Shasta County . California

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  • Reviews
  • +1 530-222-9200
  • stores.bestbuy.com
  • 1010 Hilltop Dr, Redding, CA 96003, USA

Operating Hours

Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM

Geek Squad Introduce

Welcome to Geek Squad, your go-to destination for all things tech-related in Redding, California. As part of the Best Buy family, we have built a reputation as trusted experts in computer repair, maintenance, and upgrades. Our team is dedicated to providing exceptional service to our customers, ensuring that your devices are repaired and maintained to the highest standards.

Geek Squad offers a wide range of services tailored to meet your tech needs. Whether you're looking for computer repairs, laptop upgrades, data recovery, virus removal, or general system maintenance, we have the expertise to get your device back in top shape. Our technicians are highly trained and experienced, with a deep understanding of the latest technology and repair techniques.

One of the hallmarks of Geek Squad is our commitment to customer satisfaction. We understand how frustrating it can be when your computer isn't working properly, which is why we strive to provide quick and reliable solutions. Our services are designed to make your life easier, with a focus on getting your device repaired in no time.

When you visit Geek Squad, you'll notice that our store is staffed by friendly and knowledgeable professionals who are passionate about technology. We take pride in offering personalized service, ensuring that each customer feels supported and valued. From diagnosing issues to providing expert advice, we're here to help you with all your tech-related needs.

  • Computer Repair: We handle a wide range of repairs, from minor software issues to complex hardware problems. Our goal is to get your device back up and running as quickly as possible.
  • Laptop Upgrades: Need more storage or memory? Our technicians can help you upgrade your laptop's RAM, add an additional hard drive, or replace components to improve performance.
  • Data Recovery: Lost important files? Don't worry—we offer professional data recovery services to retrieve your precious data safely and securely.
  • Virus Removal: Protect your device from malicious software with our comprehensive virus removal service. We ensure that your computer is clean and free of threats.

Geek Squad stands out for several reasons. First, we offer rapid response times, ensuring that you don't have to wait long for your device to be repaired. Second, our technicians are known for their expertise and ability to explain complex issues in an easy-to-understand manner. Additionally, we provide same-day repairs whenever possible, minimizing the downtime on your devices.

Another key feature of Geek Squad is our focus on customer education. We believe that informed customers make better decisions, which is why we take the time to explain what's happening with your device and how we can help. Whether you're a tech novice or an experienced user, we're here to guide you every step of the way.

Don't just take our word for it—our customers speak volumes about their experience with us. Many have praised our reliability, expertise, and excellent customer service. One customer shared, "Geek Squad saved my laptop after it got hacked! Their tech support was incredible, and they were able to fix the issue in no time." Another added, "I love how they take the time to explain everything clearly. I feel confident knowing that my devices are in good hands."

At Geek Squad, we pride ourselves on being more than just a repair service—we're your partner in all things tech. Whether you're facing a challenging issue or simply looking for advice, we're here to help. Visit us at our Redding location or contact us today to learn more about how we can assist you.

With extended hours and a team of dedicated professionals, Geek Squad is ready to tackle your tech needs head-on. Stop by and see us soon!

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Location

Customer Reviews

I bought a 2023 Asus ROG Flow X16 GV601 Laptop from the Redding BestBuy store. Michael in the computer section was very helpful, knowledgeable, and gave me the info I needed to make my decision on my purchase. I then had an appointment late in the day, Monday, with Geek Squad for a 1 TB storage and 32 GB ram upgrades. The day of the appointment I thought of calling to bring it in early. But Keith at Geek Squad called me first. What service! They were excellent in their communication, what I should expect, and I was empressed on the service. I just had to write this review after all that. Thank you Michael, Keith, and the agent handing me my Laptop in the photo. NICE WORK!

Oct 10, 2023 · Macroaquire

These guys are great. My laptop got hacked they fixed it made it safe and got it back to me in one day. Then I couldn’t figure out how to work a lot of the programs my college uses and they taught me that too. Highly recommend them. Awesome costumer service too

Mar 23, 2024 · Hannah Thompson

I’ve been trying to talk to someone that actually works at the Redding, CA store and it’s impossible. I was told on their chat since I don’t have an email address for my account there they can’t tell me anything about my replacement from Allstate. I told them that I have no account with Best Buy, that it is a replacement and of course, this goes off their script and they don’t get what I’m talking about. So, now I got to drive an hour to the store to see what happened with my tv that I was to receive today. I even have a Best Buy order number, yet they won’t tell me anything. Last year will be the last year that I do my Christmas shopping through Best Buy. This has been a horrible 2 day ordeal that shouldn’t have been this way.

Feb 09, 2024 · Terri Lynn Webb

We did not have audio and could not access one of our programs after they worked on our system. It took a while to make contact, but we finally were able to contact the supervising tech who supervised the new tech who worked on our system. He came and fixed everything that was not working. He was very nice and patient, very kind and certainly very skilled. All is well and working fine now and at no extra charge. We will certainly use them again.

Jul 22, 2022 · Shirley Schroeder

Took my phone in for a speaker replacement as mine had blown and I was still under warranty….. they broke the back glass on my phone and left me waiting for 4 hrs before I had to go and check on the status of my repair since they never called to say btw we can’t repair and we also broke ur phone even more…. Didn’t have the back glass to repair the damage they caused so I had to leave with a phone broken more than when I had brought it In. Waited a few days for them to get the parts in to replace and repair my phone, fine but when I brought it back to get fixed finally again the phone was ready they quoted me two to three hrs well I waited three and a half and again they never called to say it was ready but when I went in to check the status it was magically ready so don’t count on them to let u know your items are ready and inspect ur items completely cus u never know what else they may have broken …… super disappointed won’t ever go back.

Mar 07, 2024 · Sativa Carosella