Plug-n-Play PC & Mac Repair Consultants

Plug-n-Play PC & Mac Repair Consultants ico

(17)

Computer Repair Store

Middlesex County . Massachusetts

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  • Intro
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  • Reviews

Operating Hours

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Plug-n-Play PC & Mac Repair Consultants Introduce

Plug-n-Play PC & Mac Repair Consultants is a trusted name in the world of computer repair, located at 461 Main St, Waltham, MA 02452. This locally loved establishment has built a reputation for offering high-quality services tailored to both individuals and businesses. With a cozy, intimate atmosphere that contrasts with larger chain stores, Plug-n-Play provides a welcoming environment where customers can feel at ease.

Specializing in PC and Mac repairs, the shop is known for its expertise in diagnosing and resolving a wide range of technical issues. Whether it's hardware failures, software glitches, data recovery, or virus removal, Plug-n-Play ensures that your devices are repaired efficiently and effectively. Their services also include system upgrades, network setup, and custom-built PCs, catering to both basic and advanced user needs.

What sets Plug-n-Play apart is their commitment to personalized service. The shop owner, Roger, is highly knowledgeable and approachable, putting customers at ease with his confidence and expertise. This friendly demeanor, combined with fair pricing and transparent communication, has earned the business a stellar reputation in the community.

  • Expertise in Apple Devices: As an Apple-authorized service provider, Plug-n-Play ensures that Mac repairs are handled with the highest standards of quality and precision.
  • Reliable and Timely Service: Customers praise the shop for its accurate diagnoses, timely repairs, and fair pricing. Many have highlighted how the business went above and beyond to resolve their issues efficiently.
  • Personalized Attention: Unlike larger chains, Plug-n-Play offers a one-on-one experience, ensuring that each customer feels valued and understood throughout the repair process.

Customers often highlight the shop's ability to handle challenging repairs with ease. Many have shared stories of how they were frustrated by manufacturer warranty processes or overwhelmed by technical issues but found solace at Plug-n-Play. The business is also praised for its reasonable deposit policy and timely turnaround times, making it a preferred choice for those seeking reliable repair services.

For those looking to upgrade their systems or recover lost data, Plug-n-Play offers comprehensive solutions. Their expertise extends to network setups, ensuring that both home and office environments function smoothly.

Photos

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Customer Reviews

I just had the best experience with this computer shop. Being intimidated by computers, I didn't want to go to a Best Buy. Plug-n-Play offered more of a friendly, personal service than those big, fat corporations. The shop owner, Roger, put my mind at ease right away. His confidence and knowledge of computers assured me that I came to the right place. He was able to fix my computer easily and at a reasonable price. Roger is now my new computer doctor for any future problems!

Jun 23, 2015 · Sarah N

Great experience. Had a non-functional year-old laptop, and the manufacturer's warranty process was a complete mess. I took it to Plug and Play instead, and glad I did! Reasonable deposit, accurate diagnosis and repair proposal, and timely repair after I accepted. Fair prices and good work.

Jun 20, 2018 · Angelo Salomone

Roger is a consummate professional, demonstrating exemplary customer service you just can't find at the big box stores! On one occasion, I had fried my motherboard, and Roger was able to retrieve precious baby photos, and incredibly vital work documents. Then on another, with a new computer, I had gotten a virus that had completely disabled my computer, and rendered it useless, as the virus had wiped the OS off the system. I took this issue to Roger, who was glad to help me again, and he restored my Windows operating system, and helped me (again) recover precious data for an affordable price. I highly recommend venturing to Plug-n-Play PC for any computer issue you may have.

Jun 17, 2015 · Name MyNameIs

A phenomenal computer repair shop that gives run of the mill tech repair a run for its money. Great service and friendly faces make for a good experience overall. If you're against planned obsolescence and want to get the most out of your devices, check this place out.

Mar 04, 2023 · Donovan Jermyn

This place saved my business! My laptop was hijacked by a virus that demands a ransom to get your data back. All my Quickbooks files were being held hostage and I needed to do my corporate taxes ASAP. I am so glad when I was on my way to Best Buy I saw Plug-n-Play PC . When I went in I saw its a pretty busy shop, (Always a good sign) and met Roger the tech there. He listened to my plight patiently and talked me off the digital ledge . He was not only able to rescue my data , he gave my laptop a free tune-up (and installed better antivirus than I had before. ) for $99 which was HALF the price Best Buy quoted me. I don't know why the other guy on here thinks they are expensive. He obviously has not called too many places.

Jun 16, 2015 · Don McKay