The iShop Mobile Experts!

Phone looks and works good as new! I was afraid it was ruined. Got it done same day which was faster than expected and everyone was so nice. (( I rarely ever review a place but thought this place deserved one due to the exceptional service. )) Thanks so much!!!! I also got on board with the $20 screen protector deal they have and if the screen protector ever breaks they will replace the screen protector for free with its lifetime warranty. They even put it on for me! They have my recommendation for sure!

Dec 11, 2024 · Kristin Stein

The guy running the shop is super nice and made the process very easy for me. But unfortunately I cannot recommend anyone gets any major repairs at this store. I had my battery and screen replaced just a few months ago at the iShop. The guy told me that they were aftermarket parts, but they would be just as good as the OEM. However, in just a few months my battery life is back to what it was before I got it replaced. And when it reaches around 20% my phone shuts off. As for the screen, it is also not nearly as good as the OEM. I’ve had problems where it lags, is unresponsive when I turn my phone on and sometimes fails to turn on the backlight. And through all of this my phone has gotten much much more unresponsive since the repairs, I believe because of an aftermarket battery.

Jan 14, 2025 · Andrew Richardson

This is the only place I recommend to friends, family, and followers for phone or tablet repairs. One of my favorite things about this store is the $20 screen protection plan for your phone. Just $20 and that's a lifetime warranty replacement. They have maintained my screen protector on all my families phones now thru 3 phones and about 5 yrs. It's the best deal around and I sure hope they never change it. That's true customer service that you can't find anymore! This place deserves a perfect 5/5 star review! Always a pleasure to bring my business here! Thank you for supporting the military, law enforcement, and responders! Your shop Rocks!

Jun 13, 2023 · ADAM COPPER

Amazing service!! I was quoted $30 to clean my charging port and a diagnostic fee at another place and he cleaned it for FREE so I bought a screen protector!

Dec 15, 2024 · Jacob Stocker

After three frustrating faulty iPad screen replacements, iShop in Avon left me WORSE OFF than when I first tried them. Their final offer to make it right? A disassembled iPad and a refund. To say I am extremely unhappy with the repair service, the quality of materials being used, and the customer service is an understatement. The Ishop replaced the screen on my iPad Pro in Dec 2019. The screen later developed “dead zones” approximately 13 months later, where it was not responsive to touch down the left hand side of the screen. I contacted the Ishop and Dustin (the tech working at the time) replaced it under warranty in less than two hours. Two weeks after this warranty replacement the home button became very wiggly and protruded above the surface of the iPad, and there was light leaking out from the screen’s borders. I returned to the Ishop, again, for another warranty replacement. At pickup, I immediately noticed that new screen #3 had a shadowy haze all along the bottom edge (the home button side of the screen). I pointed it out to Dustin, the tech, and he said all their screens of this model are doing that. I said it wasn’t like that before, and he said that was his last one. He then offered to remove the screen and give me a refund. This would have left me WORSE OFF than when I came in here - an entirely unusable iPad. I am extremely unhappy with the repair service, the quality of materials being used, and the customer service here. They have been responsive and quick to offer warranty repair, but being in here three separate times and still not having a good screen is extremely frustrating.

Jul 23, 2021 · Laura Essex