Computer Repair - Your Computer Guy

Outstanding customer service and technical support. If you have a problem see Chris. He is kind, considerate and the consummate professional. Chris listens and responds in a timely manner and goes above and beyond the normal call of duty. Pricing is unbelievably good for the service he renders. It is without hesitation and great confidence we recommend Chris at the Computer Guy for any of your computer needs..

Apr 01, 2025 · Frankie Oakes

I took my computer in on Monday and got it back on Thursday. I was hoping my motherboard wasn’t dead or dying, but it turned out to be my cooler system again. They replaced it and ran extra tests. My computer is running like a brand-new car now. They were knowledgeable and quick. If I could give them more than five stars, I definitely would!

Mar 27, 2025 · Jonathan Butler

This place took my computer in with care. They held onto it for me by request. And held it for like 5-6 months. And when I didn’t have enough money they negotiated the price to be something we both could work with. I never seen a computer place do all this before. They are super friendly. Super understanding. Very professional. If you’re thinking of getting repairs done or need any type of work done. This is your shop to go to. Don’t ever look anywhere else. This. Is. The. Place. Have a nice day you guys, thanks for all the patience!!

Mar 08, 2025 · Jamie Rain

Chris was beyond amazing! He was able to recover files from two outdated laptops, helped me set up my new laptop, and even uploaded them to my new laptop at no additional cost. Very reasonably priced and most importantly phenomenal customer service!

Mar 08, 2025 · Ashanti Newkirk

I don't even know where to begin. I have used this business before with great results. I can honestly say that their quality has plummeted into a dark pit. My laptop was running slow, so I took it in. They called me in a few days and said it was fixed. I paid almost $200. Since that first visit, the following has happened: They lost my charger cord and first insisted that I had it. They had to look at the video to see that the cord was left with my laptop. I was told they couldn't find it and had ordered another one. I was then told it would be in by Saturday. Then I was told it would be in by Monday. Then I was told it would be in by Tuesday. I finally ordered one myself, and it came in the next day. The one they ordered finally arrived. When I turned my laptop on, the audio would not work. I had to send it back. They said that possibly, because they changed the Microsoft Windows, that it made it no longer work. They said they would fix it. Then they said they couldn't fix it. I've been using my son's laptop and just got back on my laptop for the first time. The audio is gone. Plus, my plug that allows me to use my mouse is now gone. I called them and asked about it and was told, "We don't have it." I had enough at that point! I asked if it was just me or if all their customers were treated this badly? I reminded them that I have been patient and forgiving, but now I am at my wits end. I have been a loyal, paying customer, and I deserve an answer. I was told, "That's an inappropriate response." So I asked exactly how I should respond. I basically paid them to wreck my computer and lose my accessories!! I asked him to tell me how I should feel? He had no response because he knew I had every right to feel the way I did and still do. I then told him that my 5 star review had just turned into a one-star review. I would like for this business to dare to say that any of this is not true. Do not bring your computers here! Go somewhere else!! No matter what!!

Mar 01, 2025 · Mary Dill