Softserve PC's, Inc.

Marvin has been my "go to" tech for many years. I honestly don't know what I would do without him. He's helped me through every time I've turned to him for help with my computer. His computer knowledge is to be admired as well as his understanding of what is needed. I am grateful that I found him.

Feb 10, 2025 · Rena Chiu

Last month my 11 year old laptop started failing. I'd had it repaired a couple of years ago but the place that repaired it was no longer in business. I found Marvin and he assured me it was way past time to replace (it should not have even been repaired a couple of years ago). He learned about my usage and gave me some recommendations for buying a new laptop. He also gave some useful information such as not attempting to reload Photoshop Elements v12 onto Windows 11 (wipes out the OS). I wanted to pay him for his consulting services, but there was no charge for that. But he does offer a data copying service where he takes your old and new computers and makes the new on look as much as possible like the old one. I took him up on that. For quicker service I brought the laptops to his house and picked them up a couple days later. I couldn't be happier. He left clear instructions on how to get the last few details (WIFI and peripherals) working when I got home . Otherwise everything functioned as before. I even found a new application on my desktop, Paint.NET. I don't remember him mentioning it, but so far it seems to do everything I used to do with Photoshop Elements. I hope SoftservePCs stays with us for a long time (at least for the lifetime of a few more laptops).

Apr 05, 2025 · Peter Finch

Marvin provided excellent service. From the time it was decided that my old laptop was not worth fixing, he guided me through the process of how to chose a new model. He answered all my questions about the speed and storage options and steered me to the best choices of the day. (this was all before I had even paid him a dime) Once I had the new equipment he came to the house for a conversation on how/what I used my machine for. After moving all the documents etc. from one laptop to the other, he set up the virus protector and then schooled me in the differences I would find between Window 10 and 11. Marvin offers an annual maintenance check. I will definitely take him up on the offer, to keep my machine in good working order and to get any questions answered that have come up over the year. Softserve PC's is unmatched in quality of service.

Feb 28, 2024 · Jan S.

I could not have asked for a better experience. Marvin was thorough and informative- but not too informative for those of us who aren’t particularly computer savvy or interested. He set up my new work laptop transferred files, cleaned things up, etc.. He was patient with my frustration and generous with his time and expertise. Cannot recommend him more confidently or enthusiastically.

May 28, 2024 · Melinda Reynolds

I highly recommend Marvin of Softserve PC’s! I should have written this review long ago. My husband and I have been using Marvin for many years and cannot say enough good things about him. We started using him when my husband had a business, during which time Marvin built several computers for us. We recently had him build new computers for each of us, even though we are now retired, because we feel this is the best way to get good quality computers along with great support. In addition to building computers he has helped with numerous problems over the years. Whenever we’ve had an issue, we could call him and usually get a response quite quickly. He is extremely knowledgeable and can often help us over the phone (at no cost). We also like that he is a one-man shop, which means he is the only technician we deal with. We are very happy to have found Marvin and cannot imagine a better IT guy!

Feb 01, 2023 · E. Lindsey